FAQ
Troubleshooting
If WriteReader is unresponsive or not working as intended, then try the following:
– check your internet connection
– change your browser to Google Chrome or update your browser to the latest version
– hard refresh your browser
– disable any Adblockers
Error when logging in with Google Classroom? See this guide: https://www.writereader.com/blog/how-to-use-writereader-with-google-classroom/
How does WriteReader work?
Students can practice all language domains (reading, writing, listening, speaking) while becoming authors. They can create books using text, images, and voice recording, publish their work digitally, and have their books printed, enabling them to become proud authors.
How is WriteReader different than other writing platforms?
WriteReader empowers teachers with an easy-to-use tool for implementing evidence-based reading and writing instruction. With minimal planning and quick steps, WriteReader can supplement any curriculum across all content areas while motivating students to become confident, independent writers and readers.
How do I add students to my class if I use Google Classroom?
If you use Google Classroom to log in, you don’t need to create students, as we automatically pull in your classes and students. Students just need to use the Google Classroom option to log in. No code or username is required. Remember to allow all permissions when logging in with Google Classroom. See this guide: https://www.writereader.com/blog/how-to-use-writereader-with-google-classroom/
How do I add students to my class using email/password to sign in?
If you have used your email and password to create your account, you must manually add students by clicking on the “user” in the top menu. We recommend creating unique usernames for your students so they can’t guess each other’s names. Students will need their usernames and the class code to log in.
Does WriteReader work with iPads?
Yes, you can use WriteReader through the iPad’s Safari browser. Open your Safari browser on your iPad and go to app.writereader.com.
Is student privacy protected?
Student privacy is always protected when using WriteReader. Data is safely stored by Amazon in the US for North American users and in the EU for the rest of the world. There are no advertisements, and third parties cannot access any student information provided by WriteReader—the Pixabay safe search within the program filters for age-appropriate images. Only teachers can publish students’ work by creating a shareable link to the book. Please view our privacy and security policy here: https://www.writereader.com/privacy-policy-security/
What if a student forgets their username?
Teachers can view the usernames of each student in their class from the dashboard. We recommend creating unique usernames so that students cannot guess each other’s usernames.
Which browsers and devices does WriteReader support?
app.writereader.com is web-based and works in the latest versions of Chrome, Safari, and Firefox. WriteReader works on desktops, laptops, tablets, and smartphones.
Are images found in image search free to use?
Yes.
How do I get a class code?
When you sign up as a teacher, we will auto-create your first class with a class code visible in the class overview. However, no class code is required when using Google Classroom to log in.
If you are a parent wanting to help your child log on, you need to get the class code from your child’s teacher. You can create your own account if your child is not using WriteReader in school.
How do I change my password?
If you want to change your password, use the “Forgot your password?” option on the login screen. This will send you an email with a link to create a new password.
I have forgotten my password. What should I do?
If you have forgotten your password, click “Forgot your password?” on the log-in screen here: https://app.writereader.com/login.
How can I publish and print the books and share them with parents and others?
Teachers can share students’ books by creating a shareable online link by swiping the “Link sharing” button. Only users with the link can read the book. The books can also be easily printed. Find out how here: https://www.youtube.com/watch?v=gvNnlkzsr5E.
I can’t find my student’s books.
Ensure that you are logging in the correct way—either through email/password or Google Classroom, as these are two separate accounts. If you are using Google Classroom, make sure to log in through the “educator” view to be logged in as the teacher. Logging in to Google Classroom from the “student view” will log you in as a student.
I get a message that my account is locked. How can I unlock it?
The account-locked message appears when our system cannot detect your region, as we want to store your data based on your region.
- If you are based in North America (US & Canada) and traveling abroad, you can access your account at https://us-app.writereader.com/. When you are back in the US/Canada, you can use https://app.writereader.com/ again.
- If you are based outside North America and traveling to the US/Canada and get a message that your account is locked, use this link to access your account: http://rw-app.writereader.com/. When you are back home, use https://app.writereader.com/ again.
What is the difference between logging in with email and logging in with Google Classroom?
You can sign up with your email and a password, which will create a class code you can share with your students, or you can use Google Classroom. Advise your students not to use Google Classroom if you have already created usernames and have a class code, as this will create a new account for the students, and you, as the teacher, will not be able to get an overview of student books created. Remember to allow all permissions when logging in with Google Classroom. See this guide: https://www.writereader.com/blog/how-to-use-writereader-with-google-classroom/
How do I add co-teachers? (Premium feature)
You can add up to 3 different premium teachers in each teacher account. The same 3 co-teachers can be added to all classes.
- Log into your WriteReader account. (This is not relevant if you use Google Classroom, as co-teachers are automatically imported from your Google Classroom setup.)
- Click on the word “Students” (next to “Bookshelf”) on the blue toolbar at the top of the screen.
- Click the blue Add (+) button in the Co-teachers section.
- Type their email address in the pop-up box and click “Invite.”
- The co-teacher will receive an invitation email from you with a link.
- The co-teacher clicks the link in the invitation email.
- Following the link will lead the co-teacher to a page where they should:
- Log in with their existing account – the co-teacher is led to this page if they have an existing account.
- Create a new account with the invited email address – the co-teacher is led to this page if they do not have an existing account.
- Once the co-teacher is logged in or has created a new account, they can access the class.
Can I use the free version of WriteReader?
We are committed to providing a free model where you, as an educator, can create 60 books with your students, add as many students and classes as you like, and use basic features. Here is an overview of all the free features: https://www.writereader.com/pricing/
WriteReader PREMIUM
Our premium pricing model is based on a yearly subscription, which allows teachers and students to access premium features and create unlimited books. You can upgrade your account at any time directly from your account when logged in.
How do I cancel my premium subscription?
If you have subscribed to premium with a credit card, your subscription will be auto-renewed yearly. However, you can cancel your subscription under account settings when logged in.
What happens when my Premium subscription ends?
You’ll be automatically transferred to WriteReader FREE, the free version of WriteReader. All work created by you and your students remains accessible. You can upgrade to premium at any time.
If I upgrade, do my classes and students upgrade automatically?
Yes, all students tied to your classes will be automatically upgraded. Premium features will also be available for new students and classes you add.
How long does my premium subscription last?
WriteReader premium subscription lasts one year (365 days) from the date of purchase.
Can a school buy access for multiple teachers?
Schools with more than 10 classes can contact info@writereader.com for a custom quote.
How can my school pay for this?
We sell directly to schools and institutions. For orders of more than 10 teacher subscriptions, you can pay by purchase order. Please email us at info@writereader.com for further information and a copy of our W-9.
Do you have a trial period?
Everyone can sign up for free and create 60 books with basic features. To continue using all features without limitations, you need to buy a subscription. For a school-wide 30-day trial period with premium functionalities, you can contact info@writereader.com.
For more information, reach out to the WriteReader team at info@writereader.com
Thanks,
Team WriteReader
